Privacy Policy

Privacy Policy

Protection of Personal Information Act (POPIA) and Data Governance Charter for South African Clients

1. Regulatory Framework and Responsible Party Details

TZG Holdings respects the constitutional right to privacy of every client, supplier, institutional buyer, and website visitor interacting with our digital catalogue and physical distribution centre. This Privacy Policy is drafted and enforced in strict accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and the Promotion of Access to Information Act 2 of 2000 (PAIA) of the Republic of South Africa. For all statutory purposes under POPIA, TZG Holdings acts as the Responsible Party determining the purpose and means of processing personal and juristic entity information.

Our registered administrative office and information compliance desk are situated at 4 River Rd, Barbeque Downs, Midrand, Gauteng 1684, South Africa. Direct inquiries regarding data handling practices, statutory access requests, or consent modifications may be directed to our Information Officer via electronic mail at sales@tzgholdings.co.za or by telephone on +27 82 123 4567 during normal South African business hours.

2. Categories of Information Collected from Clients

Lawful processing under POPIA requires minimal, purpose specific collection of information necessary to conclude commercial transactions and comply with South African chemical and agricultural regulations. When an individual or juristic person registers an account, submits an inquiry via our WPForms contact portal, or completes a checkout transaction on tzgholdings.co.za, we collect the following categories of data:

  • Identity and Corporate Registration Data: Full names of authorised procurement officers, company registration numbers, Value Added Tax (VAT) registration numbers, and institutional accreditation details for laboratory chemical buyers.
  • Contact and Delivery Coordinates: Physical street addresses for freight delivery, billing addresses, electronic mail addresses, and mobile or landline telephone numbers.
  • Transaction and Financial Records: Details of chemicals and agricultural commodities ordered, South African Rand invoice totals, Electronic Funds Transfer (EFT) proof of payment references, and tokenized payment gateway confirmations. TZG Holdings never stores raw credit card numbers or security verification codes on its local servers.
  • Technical and Browsing Telemetry: Internet Protocol (IP) addresses, browser user agent headers, session cookies required for WooCommerce cart persistence, and timestamped security logs used to prevent unauthorized intrusion.

3. Lawful Purpose of Processing and Statutory Record Keeping

Personal and corporate data collected by TZG Holdings is processed exclusively for legitimate business and statutory objectives. Primary uses include verifying buyer eligibility for industrial and analytical chemicals, generating tax invoices compliant with South African Revenue Service (SARS) directives, dispatching consignments via road freight couriers, transmitting batch Certificates of Analysis and Safety Data Sheets, and responding to technical quotation requests.

Where regulated chemical precursors or bulk agricultural inputs require end user declarations under South African law, transaction records are retained for the statutory period mandated by SARS and relevant national inspectorates. Marketing communications regarding new reagent stock or seasonal seed harvests are transmitted only to clients who have granted explicit opt in consent, and every electronic communication includes an immediate unsubscribe mechanism.

4. Data Security Safeguards, Third Party Operators, and Data Subject Rights

Section 19 of POPIA obligates a Responsible Party to secure the integrity and confidentiality of personal information in its possession. TZG Holdings implements Transport Layer Security encryption, role based administrative access controls, regular database integrity audits, and firewall protection across our digital infrastructure. Information is shared only with vetted Operator partners essential to order fulfilment, specifically accredited South African courier fleets, commercial banking institutions, and PCI DSS certified payment gateways.

Every Data Subject in South Africa holds enforceable rights under POPIA. Clients may request confirmation of what personal records we hold, demand correction or deletion of inaccurate or outdated particulars, object to specific processing activities on reasonable grounds, or lodge a formal complaint with the Information Regulator of South Africa. Requests submitted to sales@tzgholdings.co.za are processed promptly within statutory timelines after verifying the identity of the requester.

5. Cookie Governance, Cross Border Transfers, and Policy Updates

First party session cookies are utilized on our website solely to preserve shopping cart items, authenticate logged in client accounts, and maintain security tokens during checkout. Visitors can configure their web browsers to restrict or clear cookies at any time, although disabling essential WooCommerce session cookies may prevent online cart checkout from functioning properly.

Whenever cloud backup infrastructure or international commodity certification requires transferring limited transaction metadata outside the borders of the Republic of South Africa, TZG Holdings ensures that the receiving jurisdiction upholds data protection standards substantially similar to Section 72 of POPIA. Any statutory amendments to this Privacy Policy are published directly on this page with an updated effective date, and our compliance staff at 4 River Rd, Barbeque Downs, Midrand, Gauteng 1684 remain available on +27 82 123 4567 to assist with any privacy questions.

Direct Support from TZG Holdings Midrand

Address: 4 River Rd, Barbeque Downs, Midrand, Gauteng 1684 | Email: sales@tzgholdings.co.za | Phone: +27 82 123 4567