Payment Policy

Payment Policy

South African Rand (ZAR) Billing Standards, Approved Payment Gateways, VAT Invoicing, and Transaction Security

1. Official Currency and Value Added Tax (VAT) Transparency

TZG Holdings conducts all domestic commercial operations and digital checkout transactions exclusively in South African Rand (ZAR). Every product listing across our Chemicals and Agriculture catalogues displays clear ZAR pricing so institutional procurement teams, laboratories, and agricultural buyers can budget accurately without hidden foreign exchange surcharges. Where international export reference rates are noted inside bulk agricultural commodity specifications, actual checkout and invoicing for South African buyers occur strictly in ZAR.

All commercial supplies within the Republic of South Africa are subject to Value Added Tax (VAT) in accordance with the Value Added Tax Act 89 of 1991. Official SARS compliant tax invoices displaying our corporate registration particulars, physical address at 4 River Rd, Barbeque Downs, Midrand, Gauteng 1684, itemized product codes, and VAT breakdowns are issued automatically via electronic mail from sales@tzgholdings.co.za for every completed order.

2. Approved Payment Methods for Online and Commercial Buyers

To accommodate both immediate online checkout and corporate treasury procurement procedures, TZG Holdings supports multiple secure South African payment channels:

  • Direct Electronic Funds Transfer (EFT): Buyers may remit funds directly from any major South African commercial bank (including First National Bank, Standard Bank, ABSA, Nedbank, Capitec, and Investec) into our verified corporate current account. Orders paid via standard EFT are released for dispatch once cleared funds reflect or an official bank generated proof of payment is verified by our accounts desk at sales@tzgholdings.co.za.
  • Instant EFT and South African Payment Gateways: Online shoppers can complete instant bank authenticated transfers and digital payments using leading South African payment processors including Ozow and PayFast.
  • Credit and Cheque Cards (Visa and Mastercard): Corporate and personal Visa and Mastercard transactions are processed through 3D Secure two factor authentication, ensuring immediate order confirmation.
  • Proforma Invoicing for Bulk Orders: Universities, municipalities, mining houses, and agricultural cooperatives requiring formal purchase order matching may request an official proforma invoice via our Contact Us page or by calling +27 82 123 4567.

3. Payment Security, PCI DSS Compliance, and Fraud Prevention

Protecting client financial credentials is a foundational priority for TZG Holdings. Our website utilizes 256 bit Secure Sockets Layer (SSL) and Transport Layer Security (TLS) encryption across all checkout, account login, and form submission pages. Card transactions are routed directly through Payment Card Industry Data Security Standard (PCI DSS Level 1) certified banking gateways, meaning TZG Holdings never views, captures, or stores sensitive cardholder numbers or CVV security codes.

To safeguard both our clients and our banking partners against unauthorized commercial activity, high value orders or chemical precursor purchases may undergo standard telephonic verification or corporate registration cross checks prior to warehouse release. Buyers are advised that TZG Holdings never alters its corporate banking details via informal text messages; any banking verification should always be confirmed directly on +27 82 123 4567.

4. Payment Terms, Credit Facilities, and Billing Support

For standard online orders and first time commercial buyers, full payment is required prior to dispatch from our Barbeque Downs warehouse. Established South African corporate clients, accredited laboratories, and commercial farming enterprises with a proven trading history at TZG Holdings may apply to our finance department for thirty (30) day approved trade credit facilities subject to formal credit vetting and director guarantees.

Should a buyer experience any technical difficulty during online checkout, require a duplicate tax invoice, or need assistance reconciling a bulk remittance advice, our Midrand accounts team is available Monday through Friday from 08:00 to 17:00 SAST at 4 River Rd, Barbeque Downs, Midrand, Gauteng 1684, via email at sales@tzgholdings.co.za, or by telephone on +27 82 123 4567.

5. Remittance Allocation, Refund Reversals, and Statement Reconciliation

When executing an Electronic Funds Transfer, buyers must quote their unique TZG Holdings order number or proforma invoice number as the beneficiary payment reference. Accurate payment referencing enables our automated reconciliation ledger to match incoming deposits rapidly and release stock to the Midrand loading bay without delay. Proof of payment documents may be emailed directly to sales@tzgholdings.co.za for expedited verification.

In the event of an overpayment, duplicate remittance, or approved order cancellation under our Refund and Returns Policy, credit balances are either applied to the client account for future purchases or refunded in South African Rand within five to seven business days. Monthly account statements are issued to all registered commercial buyers at the close of each calendar month.

Direct Support from TZG Holdings Midrand

Address: 4 River Rd, Barbeque Downs, Midrand, Gauteng 1684 | Email: sales@tzgholdings.co.za | Phone: +27 82 123 4567